The rise of agentic AI is set to transform the global services market by allowing software to autonomously complete tasks, redefining the industry's landscape.
Sequoia Capital predicts that just as SaaS drove the cloud transition, 'service-as-a-software' will fuel the next AI revolution, changing how labor is sold.
With agentic AI, software can act autonomously, potentially increasing the market value of AI software from $3 billion in a $10 trillion services market.
Salesforce's Agentforce illustrates this trend, empowering users to create customizable agents that can independently perform tasks, heralding a new evolution in AI.
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