As brands look for AI edge, B&Q retail owner Kingfisher is expanding in-house development
Briefly

Kingfisher develops in-house AI chatbot successfully, plans to expand to other brands, showcasing the effectiveness of internal generative AI usage.
In-house agencies are increasingly adopting generative AI for various functions, as evident from the findings of a recent survey of British and European businesses.
Kingfisher prioritized internal development of AI tools for flexibility, transparency, and cost efficiency, challenging the traditional need for agency assistance in the AI space.
Read at Digiday
[
|
]