Amazon's CEO, Andy Jassy, has informed staff about the company's plans to increase the use of generative AI, which may lead to job replacements in the near future. While the company has successfully rolled out programs and gained positive customer feedback, there are still safety concerns regarding the broader release of products like Alexa+. Jassy emphasized the need for employees to develop new skills as the company shifts to more AI-driven tasks, potentially reducing the workforce in the process. Amazon continues to explore and implement over a thousand generative AI programs internally.
As we roll out more Generative AI and agents, it should change the way our work is done. This will reduce our total corporate workforce as we get efficiency gains from using AI.
While Amazon is accelerating its use of generative AI, it is also facing challenges with safety guardrails before launching products like Alexa+ on a wider scale.
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