"I think that the next generation of these assistants and the Generative AI applications will be better at not just answering questions and summarizing the indexing and aggregating data, but also taking actions," Jassy said. "And you can imagine us being pretty good at that with Alexa."
The Amazon CEO acknowledged that AI applications currently getting traction with users are really good at "taking large corpuses of data and being able to summarize and aggregate and answer questions." But, he noted, they generally are not good at "taking actions for customers."
For Amazon, that could mean envisioning a world where Alexa might not beat ChatGPT or Perplexity AI on depth or nuance of answers to queries, but perhaps could take the lead by accomplishing priorities on a to-do list.
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