The time saving is pretty phenomenal. The AI will issue a ruling in as little as five minutes, which previously took about three hours for a state employee.
Under the contract, DETR will transfer data from transcripts of unemployment appeals hearings and rulings, allowing Google's AI to process this data and provide tailored, more accurate results.
Google will collaborate with the state to identify and address any potential bias in the AI outcomes, ensuring adherence to federal regulations and maintaining fairness in decision-making.
Nevada's first-of-its-kind AI will utilize Google's Vertex AI Studio, enhancing the efficiency of the decision-making process for unemployment benefit appeals amidst a significant backlog.
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