The article emphasizes the importance of both emotional and intellectual skills in the workplace. While intellectual abilities are critical for job performance, emotional intelligence (EQ) plays a vital role in managing oneself and others effectively. With the rise of artificial intelligence, the article also explores how AI can demonstrate emotional skills similar to humans, helping managers enhance their own EQ, which ultimately aids in better leadership and management capabilities.
AI's capacity for emotional intelligence, notably in understanding and assisting humans, can support managers in enhancing their own EQ and leadership effectiveness.
Intellectual skills predict job performance, but emotional intelligence is crucial for understanding, influencing, and managing oneself and others in the workplace.
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