Presto's sales pitch to its clients, which include Del Taco, Carl's Jr. and Checkers, is that utilizing its tech to take drive-thru orders will free up workers to prepare food. It claims its "friendly, human-like AI voice assistant is available 24/7, always operates at peak efficiency, and never forgets to upsell."
The company told the outlet in an email that this process "helps train its system and should reduce human intervention over time."
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