"The research highlights that many public administration workers recognise the potential of AI tools but are still early on in the overall process of adoption," said Ian Burgess, UKI Public Sector Leader at Google Cloud.
"Two-thirds of public administration managers agreed that AI will change the way the public sector operates forever - but just 12% said that they had already significantly deployed AI tools."
"Public sector often trails private industry when it comes to rolling out new technologies - and for good reason. Tighter budgets make it more difficult to run trials of nascent technologies such as generative AI."
"Despite their openness to AI integration, concerns around data security and regulation need to be addressed before widespread adoption can occur, particularly in sensitive areas like healthcare and policing."
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