"Customers are not finding themselves transformed with this copilot technology. I've spoken to these customers - I mean, they barely use it, and that's only if they don't have, you know, a ChatGPT license or something like that in front of them."
"I think this Copilot thing has been a huge disaster for them from a branding and validation standpoint. Customers don't look at them and don't take them seriously in AI, nor should they, because they're not even making the AI themselves."
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