The article discusses the profound influence of leadership on employees' attitudes and performance, driven by research showing that inconsistent leadership is damaging. Through a study published in the Journal of Applied Psychology, which included surveys and experiments with employees and supervisors, the researchers discovered that oscillating between ethical leadership and abusive supervision leads to confusion and emotional exhaustion among employees. Rather than providing relief, ethical leadership can amplify the negative effects of prior abuse, highlighting the need for consistent, positive leadership in the workplace.
"Our research includes multiple samples of full-time employees in the U.S. and the United Kingdom, highlighting the contrasting effects of ethical leadership versus abusive supervision."
"Across these studies, we found that employees who experience oscillating leadership often end up worse off than if they were consistently being abused."
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