Clarify, Don't Mystify: Elevating UXD for Seamless Interaction
Guiding principle of exceptional UXD is Clarify, Don't Mystify
Key elements of clarifying design include clear navigation, intuitive information architecture, concise content, and feedback and communication [ more ]
Illustrating the user experience with customer journey maps - LogRocket Blog
To truly understand customers, product managers must consider the entire customer journey - before, during, and after purchase.
Customer journey maps are useful tools for product teams, allowing them to identify problems, design experiences, and plan marketing campaigns. [ more ]