#uber-lawsuit

#uber-lawsuit

"Riders who use guide dogs or other assistive devices deserve a safe, respectful, and welcoming experience on Uber - full stop," an Uber spokesperson said in a statement. "We have a clear zero-tolerance policy for confirmed service denials." Every Uber driver "must acknowledge and agree to comply" with the company's US service animal policy and all applicable accessibility laws before using its driver app, the spokesperson added. The company takes "decisive action" if a violation is confirmed, including permanent account deactivation, he said.