Qi Sun's DrayEasy platform exemplifies a significant advancement in logistics, merging quoting, booking, and real-time tracking into a seamless automated experience for shippers.
Users can now choose to share their device location so ChatGPT can provide more relevant information, such as local recommendations, news, and weather. Sharing your device location is completely optional and off until you choose to enable it.
Buyers no longer open ten tabs, skim through blog posts, and slowly form an opinion over weeks. Instead, they ask a single question to an AI system and receive a shortlist in return, usually two or three companies that feel familiar, credible, and safe enough to justify internally. That shortlist often becomes the entire market in the buyer's mind.
For most of the last two decades, SEO mostly meant one thing, where you ranked on Google (and occasionally Bing). The customer journey was familiar. Someone searched, scanned a list of links, clicked and explored. Now the journey is increasingly 'ask, get an answer, take action.' And the platforms shaping that journey include ChatGPT, Claude, Gemini, Perplexity and Google itself, which is inserting AI summaries, what Google calls AI Overviews, into search results.
Voice search doesn't change people's need to search, but what does change is our need to pay attention to our audience's requirements and adapt our strategies to account for more than just 'money keywords'. The challenge that voice search throws at us is the advent of the single default answer. It's 'I'm Feeling Lucky' but on a wide, landscape-changing scale.
GEO (generative engine optimization) is the practice of optimizing digital content for AI-driven discovery so that your brand shows within AI-generated answers to user prompts. The key to winning at GEO is creating and distributing content that AI tools like to read, understand and serve up in their responses.
When AI tools started taking off, Google faced a serious problem: the risk of its search results being flooded with AI-generated spam. If left unchecked, the world's most-used search engine would lose trust - and with it, revenue. Search drives almost 57% of Alphabet's income, totaling over $198bn annually. And that revenue was at risk. AI spam isn't like old-school SEO spam. It's better written, harder to detect, and convincing enough to fool algorithms.
What happens when the AI companies (inevitably) encounter spam and attempts at SEO/GEO manipulation in the markdown files targeted to bots? What happens when the .md files no longer provide an equivalent experience to what users are seeing? What happens if they continue crawling those pages but actually toss them out before using the content to form a response? ...And we keep conflating "bot crawling activity" with "the bots are using/liking my markdown content?" How will we know if they're actually using the .md files or not?
