How to Use Technology in Retail StoresRetailers are increasingly using technology to enhance customer experiences and boost sales.Implementing self-service options and advanced payment methods can streamline shopping processes.
The surprising downside of self-service kiosks and how restaurants can fix itCustomers feel rushed to order quickly at self-service kiosks due to line pressure, resulting in less spending and fewer new item trials.Restaurants can mitigate rush pressure by using a single queue for multiple kiosks or by communicating responsibility for delays.
McDonald's Installed Self-Service Kiosks... Then This HappenedMcDonald's kiosks have increased sales by 11% and improved operational efficiency.
How to Use Technology in Retail StoresRetailers are increasingly using technology to enhance customer experiences and boost sales.Implementing self-service options and advanced payment methods can streamline shopping processes.
The surprising downside of self-service kiosks and how restaurants can fix itCustomers feel rushed to order quickly at self-service kiosks due to line pressure, resulting in less spending and fewer new item trials.Restaurants can mitigate rush pressure by using a single queue for multiple kiosks or by communicating responsibility for delays.
McDonald's Installed Self-Service Kiosks... Then This HappenedMcDonald's kiosks have increased sales by 11% and improved operational efficiency.
The Unintended Consequences of Fast-Food Ordering Kiosks | EntrepreneurSelf-service kiosks enhance customer convenience and spending but can overwhelm kitchen staff with complex order handling, causing increased stress and operational difficulties.
Letters: E-bike distinctionsThe legislation improperly categorizes e-bikes, mixing non-throttle and throttle-assisted bikes, risking the benefits of e-bikes.Unions oppose self-service kiosks not out of fear of technology, but to protect jobs against labor-shifting practices.