"While the need for safe, reliable roadside assistance hasn't changed, the way people access help has," Transportation Authority spokesperson Eric Carpenter stated. "We're focusing on modern tools like 511 and freeway service patrols to deliver faster service while reducing the need for drivers to leave their vehicles in potentially dangerous conditions."
Crossing a mountain pass in my 1984 Toyota Tercel, it was a beautiful, sunny winter day, but coming around a bend I hit an ice patch and immediately started sliding off the road. It was next to a cliff, with no guardrail, and it was a slow-motion freak out. The car came to a stop just before going over. My girlfriend didn't even have room to get out on her side.
Customers who find themselves with a flat battery that cannot be recharged will now be able to buy a replacement at the roadside, which our technicians can explore fitting straight away.