E-CommercefromWIRED3 days agoScammers in China Are Using AI-Generated Images to Get RefundsGenerative AI enables fabricated product-damage photos that facilitate fraudulent refund claims and undermine photo-based verification on ecommerce platforms.
E-CommercefromApartment Therapy5 days agoSome Brands Are Now Charging a "Return Fee" - Here's How to Avoid ItRetailers increasingly charge return or restocking fees, often on mailed online returns, shifting return processing costs and fraud losses onto consumers.
E-CommercefromEarth9111 month agoSustainability In Your Ear: Liquidonate CEO Disney Petit On Solving The Retail Returns CrisisRedirecting unsellable retail returns to local nonprofits prevents landfill waste, reduces emissions, offsets processing costs through tax benefits, and combats return fraud.
E-CommercefromNew York Post6 months agoHow shoppers are exploiting return policies - and costing retailers billionsRetail return fraud costs U.S. companies approximately $101 billion annually, driven by sophisticated tactics from consumers.