#restaurant-technology

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#customer-experience

From Open Tables to Full Houses: Secrets to Increasing Patron Numbers

Technology and innovation are essential for enhancing restaurant bookings and customer experiences in a competitive market.

The surprising downside of self-service kiosks and how restaurants can fix it

Customers feel rushed to order quickly at self-service kiosks due to line pressure, resulting in less spending and fewer new item trials.
Restaurants can mitigate rush pressure by using a single queue for multiple kiosks or by communicating responsibility for delays.

Why Restaurants Change Their Tech Stack (and What to Look For)

The restaurant industry is increasingly leveraging technology to enhance operational efficiency and customer experience.
Technological innovations, especially AI, have become crucial for addressing challenges in modern restaurant management.

When A Restaurant Employee Uses A POS, It Might Not Mean What You Think - Tasting Table

Point-of-sale systems in restaurants enhance efficiency and accuracy in order processing and payment transactions.

From Open Tables to Full Houses: Secrets to Increasing Patron Numbers

Technology and innovation are essential for enhancing restaurant bookings and customer experiences in a competitive market.

The surprising downside of self-service kiosks and how restaurants can fix it

Customers feel rushed to order quickly at self-service kiosks due to line pressure, resulting in less spending and fewer new item trials.
Restaurants can mitigate rush pressure by using a single queue for multiple kiosks or by communicating responsibility for delays.

Why Restaurants Change Their Tech Stack (and What to Look For)

The restaurant industry is increasingly leveraging technology to enhance operational efficiency and customer experience.
Technological innovations, especially AI, have become crucial for addressing challenges in modern restaurant management.

When A Restaurant Employee Uses A POS, It Might Not Mean What You Think - Tasting Table

Point-of-sale systems in restaurants enhance efficiency and accuracy in order processing and payment transactions.
morecustomer-experience

The head of Travis Kalanick's restaurant tech startup is leaving after 5 years

Guido Gabrielli is leaving Otter after five years, with Ashvin Kumar stepping in as the new leader amidst company challenges and successes.

Foodtech unicorn Deliverect acquires Tabesto - Silicon Canals

Deliverect enhances its services by acquiring Tabesto, improving restaurant ordering and payment systems while expanding its market reach in Europe.
#hospitality

When You Call a Restaurant, You Might Be Chatting With an AI Host

AI voice assistants are transforming the restaurant industry, enhancing customer service and streamlining operations.

The Coffee Shop Issa Rae Helped Turn Into a Destination | Entrepreneur

Hilltop Coffee + Kitchen is a mission-driven space.
The founders aim to create a welcoming community space with family-like hospitality.

When You Call a Restaurant, You Might Be Chatting With an AI Host

AI voice assistants are transforming the restaurant industry, enhancing customer service and streamlining operations.

The Coffee Shop Issa Rae Helped Turn Into a Destination | Entrepreneur

Hilltop Coffee + Kitchen is a mission-driven space.
The founders aim to create a welcoming community space with family-like hospitality.
morehospitality

Chipotle's new robot can cut, core, and peel an avocado in 26 seconds

Chipotle introduces cobots to streamline kitchen processes while maintaining the need for human workers, aiming for efficiency and enhanced service.

Resy founder's new dining app uses crypto-just don't let its users know that

Ben Leventhal prioritizes restaurant seating arrangements over meal choices, defining dining experiences as deeply intertwined with ambiance and social dynamics.
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