When I tell fellow tech executives that every employee at sunday, from our engineers to our finance team, must complete a restaurant shift before they can fully onboard, I usually get confused looks. "You mean like, shadow someone?" they ask. No. I mean they tie on an apron, take orders, run food, and yes, deal with the 15-minute wait for the check that our product was literally built to eliminate.
Richardson succeeds Lynn Blashford, who is retiring after working at White Castle for 15 years, including the past six years as CMO, according to a press release emailed to Restaurant Dive. Richardson has worked at the fast food chain for more than 27 years in various marketing roles with increased responsibility, according to his LinkedIn profile. He will report to White Castle President Anthony Joseph. Prior to his promotion, Richardson served as vice president of marketing and public relations,
Olo's digital ordering, payment, and guest engagement solutions empower restaurants by boosting personalization, enhancing guest experiences, and optimizing operational efficiency in a competitive market.