Estefania Angel noticed that while her company helped other enterprises set up AI, it did not use those systems internally. She began using AI apps in Slack, Outlook, and Google to track assignments, which garnered attention from her superiors.
The 2026 Agent Migration Report found that while agent turnover remained relatively stable in 2025, a firm's greatest challenge to capturing high-value agents on the move is the inability of a human recruiter to maintain consistent and personalized contact with the prospective agents over a long-period of time.
