#problem-diagnosis

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Psychology
fromFast Company
1 month ago

3 questions to ask before you begin a major transformation

Effective change requires understanding underlying problems and beliefs before taking action, not just pursuing activity for its own sake.
fromTheregister
1 month ago

Server crashes traced to one very literal knee-jerk reaction

It was the time of Novell networks, RG58 cables, and bulky tower PCs. It was also a time before the telemarketer's IT department employed specialists. Carter and his two colleagues - boss Mike and part-time student Stefan - therefore handled tasks ranging from programming to support, and everything in between.
Software development
fromMedium
10 months ago

Avoiding UX malpractice

"Sure, we have our fancy problem statement, but we haven't understood the type of problem it is. We understand the symptoms. Now we need a diagnosis."
UX design
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