MTA Reports High Paratransit Customer Satisfaction Results Are Driving Growth - Busline News
Access-A-Ride completed over one million trips in October, hitting record ridership with strong on-time performance, rising customer satisfaction, and OMNY integration.
Op-Ed | A more accessible transit system is taking shape for all New Yorkers | amNewYork
NYC Transit improved paratransit reliability, sped elevator installations, and launched MY AAR and OMNY to enable riders with disabilities to travel independently.
Laketran Expands Its Dial-a-Ride Service To 7 Days A Week - Busline News
Laketran expands Dial-a-Ride to seven days a week starting Sept. 28, 2025, and extends Saturday hours, improving mobility for seniors, people with disabilities, and workers.