The VTA board has chosen Transdev Services as the new operator for the VTA Access paratransit shuttle program, awarding a three-year contract worth $110 million. This decision faced criticism from MV Transportation, which managed the service since 2017 and was one of the bidders, for a perceived lack of transparency in the procurement process. Among concerns raised are the absence of a 'best and final' offer request. Despite these criticisms, VTA contends that Transdev's proposal offered improvements in safety and performance, leading to a better score in the selection process, with projected ridership increasing significantly by 2027.
The VTA board awarded a $110 million contract to Transdev for the shuttle service, raising concerns about transparency in the procurement process from MV Transportation.
MV Transportation, which has operated VTA Access since 2017, expressed shock at the lack of transparency in the bidding process, questioning fairness in the decision.
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