Agentic AI is all the buzz in the business world as people envision creating and using special AI agents to carry out both routine and complex tasks on their behalf. Now, Google is launching a new product for Workspace users who want to see if they can benefit from such agents.
In an enterprise landscape where AI adoption has stalled in pilot programs and organizations struggle to move beyond experimental use cases, businesses need automation solutions that deliver measurable ROI rather than theoretical benefits. Most AI tools require extensive technical resources and fail to capture the nuanced, company-specific processes that drive real business value. Cassidy addresses this challenge by empowering non-technical teams to build and deploy context-powered AI workflows that understand their unique business processes, institutional knowledge, and brand voice.