On-call engineers spend hours manually investigating incidents across multiple observability tools, logs, and monitoring systems. This process delays incident resolution and impacts business operations, especially when teams need to correlate data across different monitoring platforms. AWS DevOps Agent (in preview) is a frontier agent that resolves and proactively prevents incidents, continuously improving reliability and performance of applications in AWS, multicloud, and hybrid environments.
The New Relic platform provides AI-driven operational capabilities through sophisticated streaming and at-rest alert pipelines and advanced correlation engines.New Relic delivers demonstrated improvements including up to 5x faster MTTR and downtime reduction through AI-powered correlation and agentic integrations. The vendor's emerging agentic AI strategy encompasses LLM/RAG-based operations with bidirectional orchestration into ITSM and SDLC workflows, positioning organizations for autonomous observability operations.
In-context performance data to support incident remediation: Instead of siloed, disconnected data across ITSM and several monitoring and observability platforms, New Relic telemetry data and changes flow directly into the Rovo Ops agent. This enables your service agents to quickly detect anomalies and incidents-like a recent commit being modified-without context-switching between multiple tools. AI-suggested fixes based on past incident data: