According to family members, Lewis stopped contacting them in late September, prompting fears she had gone missing. When they checked a tracking app, they reportedly discovered her phone was in Vallejo. According to KTVU, Lewis' loved ones went searching for the last known location of her phone and found it on the roof of a school. On Sept. 28, they filed a missing persons report with the Vallejo Police Department, which soon zeroed in on a house on 14th Street.