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fromIT Pro
1 week ago

Air France and KLM confirm customer data stolen in third-party breach

Air France and KLM confirm that they are investigating a fraudulent access to the data of some of our customers. An unusual activity was detected on a third-party platform used by our contact centers, which led our IT security team, together with the third-party system involved, to swiftly implement corrective measures to put an end to the incident.
Privacy technologies
Privacy professionals
fromTechzine Global
1 week ago

AirFrance-KLM reports data breach at customer service

KLM reported a data breach at an external customer service partner involving compromised contact information and Flying Blue data, but sensitive data remains secure.
fromwww.mercurynews.com
1 month ago

KLM forced me to pay because I was a no show.' But I wasn't!

KLM incorrectly identified a passenger as a no-show due to seat reassignment, leading to a forced payment for a return flight.
Travel
fromBusiness Insider
1 month ago

A flight to nowhere U-turned over the Atlantic when the airline realized it needed maintenance

KLM flight KL691 returned to Amsterdam mid-flight due to a maintenance deadline needing to be met.
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