One of my two checked bags went missing. But here's where it gets weird the Air France representative at the airport asked me about a third bag that I never checked. I have Flying Blue Silver status, which allows three bags, but I only checked two. My bag drop receipt clearly shows two bags. The missing bag contained three duffel bags two smaller ones folded inside a larger Jaguar duffel from JCPenney. My Apple AirTag showed the bag never left Bangalore.
Air France and KLM confirm that they are investigating a fraudulent access to the data of some of our customers. An unusual activity was detected on a third-party platform used by our contact centers, which led our IT security team, together with the third-party system involved, to swiftly implement corrective measures to put an end to the incident.
