#gartner tag - Briefly

These findings indicate a significant pivot in customer service strategies, where organizations now recognize the irreplaceable value of human agents juxtaposed with AI capabilities.

Artificial intelligence

fromTheregister

2 weeks ago

Gartner: 'AI is not doing its job and should leave us alone'

"I don't have time to do the five actions in the summary... I know what I have to do."

Artificial intelligence

fromTheregister

1 month ago

Unhappy with the cloud costs? You're not alone

Many organizations lack a cloud strategy altogether, or haven't planned activities that follow a strategy like optimizing cloud spend and instituting good governance.

European startups

#cybersecurity

Privacy professionals

fromZDNET

3 months ago

How AI agents help hackers steal your confidential data - and what to do about it

Cybercriminals are increasingly utilizing AI to enhance their tactics, particularly in automating account takeovers.

fromTheregister

1 month ago

Information security

Ignore Patch Tuesday - it might improve your security

Privacy professionals

fromZDNET

3 months ago

How AI agents help hackers steal your confidential data - and what to do about it

Cybercriminals are increasingly utilizing AI to enhance their tactics, particularly in automating account takeovers.

fromTheregister

1 month ago

Information security

Ignore Patch Tuesday - it might improve your security

more#cybersecurity

fromTheregister

3 months ago

Legacy SAP ERP customers still foot-dragging move to S/4HANA

SAP's legacy ECC users face a critical challenge as only 39% have transitioned to S/4HANA, leaving substantial migration ahead of 2027 support end.

European startups

Business intelligence

fromTheregister

4 months ago

Data is very valuable, just don't ask leaders to measure it

Over 75% of those responsible for analytics do not measure its value to their organization.

Business intelligence

fromComputerworld

11 months ago

Nearly one in three genAI projects will be scrapped

Companies embracing genAI face challenges like data quality, costs, and unclear business value, leading to abandoned projects.

#gartner#gartner

'Agent washing' is here: Most agentic AI tools are just 'repackaged' RPA solutions and chatbots - and Gartner says 40% of projects will be ditched within two years

AI agents wrong ~70% of time: Carnegie Mellon study

'Agent washing' is here: Most agentic AI tools are just 'repackaged' RPA solutions and chatbots - and Gartner says 40% of projects will be ditched within two years

AI agents wrong ~70% of time: Carnegie Mellon study

'Digital first, but not digital only': Customer service workers were first on the AI chopping block - but half of enterprises are now backtracking amid a torrent of consumer complaints and poor returns on AI

Gartner: 'AI is not doing its job and should leave us alone'

Unhappy with the cloud costs? You're not alone

How AI agents help hackers steal your confidential data - and what to do about it

Ignore Patch Tuesday - it might improve your security

How AI agents help hackers steal your confidential data - and what to do about it

Ignore Patch Tuesday - it might improve your security

Legacy SAP ERP customers still foot-dragging move to S/4HANA

Data is very valuable, just don't ask leaders to measure it

Nearly one in three genAI projects will be scrapped

#gartner
#gartner