#gartner

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fromZDNET
1 week ago

Gartner's AI Hype Cycle reveals which AI tech is peaking - but will it last?

AI agents and data are currently inflated technologies needing precise application for effective results.
Tech industry
fromNew Relic
1 month ago

New Relic is named a Leader in the 2025 Gartner Magic Quadrant for Observability Platforms for 13th Time

New Relic continues to lead in Observability Platforms, recognized by Gartner for 13 consecutive times.
fromTheregister
1 month ago

AI agents wrong ~70% of time: Carnegie Mellon study

Over 40% of agentic AI projects may be cancelled by 2027 due to costs and unclear value.
fromIT Pro
1 month ago

'Agent washing' is here: Most agentic AI tools are just 'repackaged' RPA solutions and chatbots - and Gartner says 40% of projects will be ditched within two years

"Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly driven by hype and are often misapplied," said Anushree Verma, Senior Director Analyst at Gartner.
Artificial intelligence
fromIT Pro
1 month ago

'Digital first, but not digital only': Customer service workers were first on the AI chopping block - but half of enterprises are now backtracking amid a torrent of consumer complaints and poor returns on AI

These findings indicate a significant pivot in customer service strategies, where organizations now recognize the irreplaceable value of human agents juxtaposed with AI capabilities.
Artificial intelligence
Artificial intelligence
fromTheregister
1 month ago

Gartner: 'AI is not doing its job and should leave us alone'

AI should perform tasks to simplify users' lives, not just summarize meetings.
Empathy AI improves user experience by automating tedious tasks.
Companies adopting AI for task automation have seen successful results.
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