Senate Democrats push Social Security on employee reassignments to phone line
Social Security Administration reassigned over 1,000 employees from various departments to phone lines with minimal training, creating operational risks and service backlogs.
Senate Democrats push Social Security on employee reassignments to phone line
Social Security Administration reassigned over 1,000 employees from various departments to phone lines with minimal training, creating operational risks and service backlogs.
Klarna is reassigning engineers and marketers to customer support after its AI bet went too far
Klarna is moving employees from engineering, marketing, and other functions into customer support after admitting excessive reliance on AI-driven cost-cutting.