In the Smarter delivery of public services report, the PAC noted that while the ODP has created a skills framework, which sets out the skills that staff need at different stages of their careers, the capabilities and expertise that its members need are changing and will require skills associated with other professions, particularly digital. " Automating straightforward types of demand means that staff can spend their time dealing with customers with more complex needs, or who cannot access digital services," the report's authors said.
In 2025, the most valuable professionals are as fluent in connection as they are in code. The digital world has moved beyond "learn to code" into an era where adaptability and communication define long-term success. Across every industry, technology is reshaping how work gets done. But while tools evolve, the core differentiator remains the same: people who can harness digital systems and human insight together. Here are seven digital skills that will future-proof your career in 2025 and beyond.
