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21 hours agoUK government kicks off plan to revamp citizen digital interaction | Computer Weekly
This is a new unit within the Department for Science, Innovation and Technology (DSIT), led by Tristan Thomas, formerly of Monzo, and Greg Jackson, CEO of Octopus Energy. It aims to bring together the best civil service operators alongside leading private sector disruptors and transformation specialists. The plan is to use CustomerFirst expertise to rewire government services, making use of AI and best practices from the private sector.
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