#digital-fulfillment

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Marketing tech
fromFast Company
5 hours ago

In the age of AI agents, your customer may still buy from you, but they may no longer visit you

The rise of AI agents is shifting customer interactions away from traditional company-controlled interfaces.
fromDigiday
9 hours ago

Aldi hires Instacart to power its U.S. website instead of developing it in-house

"This was a natural next step in a relationship that's already delivering for our customers," Aldi COO Dave Rinaldo said in an email. "Customers get a more seamless shopping experience while Aldi remains focused on what we do best - delivering high-quality groceries at the lowest possible prices."
E-Commerce
Social media marketing
fromLindsey Gamble
13 hours ago

Meta Launches New Shopping & Affiliate Tools for Creators, Signaling a Bigger Push Into Affiliate Marketing - Lindsey Gamble

Meta introduces new affiliate marketing features on Facebook and Instagram to streamline creator earnings and enhance shopping experiences.
fromABC7 San Francisco
1 day ago

Amazon, UPS, FedEx, USPS add temporary fuel surcharges to offset extra costs

"Transportation costs are a big factor there. Every company that is involved and has logistics and they have to pay for gas, either they have to absorb this cost, or they will charge the third party that will provide this service. I'm not surprised this is happening, because at some point, Amazon will say we cannot absorb all this cost."
Alternative transportation
Web design
fromMajic 102.3
21 hours ago

How speed is redefining modern branding in today's world

Speed is essential for branding; fast-loading websites enhance professionalism and improve search rankings.
#artificial-intelligence
Artificial intelligence
fromDigiday
1 day ago

AI talk at retail events shifts to proving real results, defining a true strategy

AI has evolved from experimentation to a focus on proven strategies and increased productivity in retail.
fromFuturism
1 day ago
E-Commerce

Target Warns That If Its AI Shopping Agent Makes an Expensive Mistake, You'll Have to Pay for It

Artificial intelligence
fromDigiday
1 day ago

AI talk at retail events shifts to proving real results, defining a true strategy

AI has evolved from experimentation to a focus on proven strategies and increased productivity in retail.
E-Commerce
fromFuturism
1 day ago

Target Warns That If Its AI Shopping Agent Makes an Expensive Mistake, You'll Have to Pay for It

Big box retailers are shifting responsibility for AI errors onto consumers, highlighting a troubling trend in the retail industry's use of artificial intelligence.
Fashion & style
fromVogue
9 hours ago

Are Haul Videos Making Fashion's Returns Problem Worse?

Creators oppose overconsumption but face unavoidable returns, prompting luxury retailers to implement strict return policies to combat fraud.
DevOps
fromInfoWorld
4 hours ago

What enterprise devops teams should learn from SaaS

Enterprise devops teams can enhance resiliency by adopting practices from SaaS providers, focusing on robust testing, monitoring, and seamless upgrades.
Marketing
fromMarTech
23 hours ago

AI and empathy define the next era of marketing systems | MarTech

Brands must build with intention to protect customers from overwhelming experiences and improve retention and profit growth.
Online learning
fromeLearning Industry
22 hours ago

From Passive To Purposeful: How AI Is Reshaping Corporate Learning Strategies In 2026

AI is transforming corporate learning from passive models to personalized, contextual training that enhances retention and performance.
Podcast
fromFast Company
1 day ago

3 AI tools that make keeping up with the news easier

Huxe is a personalized audio app that generates custom podcasts based on user interests, calendar, and email.
Deliverability
fromHubspot
in 1 month

Best workflow automation software: How to choose the right tool for your growth stage

Workflow automation tools enhance efficiency by automating repetitive tasks across systems, allowing teams to focus on strategic work.
Online marketing
fromEntrepreneur
1 day ago

Don't Let Your Online Presence Suck - It's Your First Impression

A strong online reputation across multiple platforms is essential for building trust and attracting opportunities.
#amazon
Business
from24/7 Wall St.
2 days ago

Amazon's $200 Billion AI Spending Spree Is Lighting the Fuse for Explosive Growth

Amazon's $200 billion capital expenditure plan is a strategic investment fueling AWS growth and positioning the company for future expansion.
London food
fromBusiness Matters
3 days ago

Amazon bets on Whole Foods to salvage its troubled UK grocery ambitions

Amazon is converting Fresh stores into Whole Foods outlets in the UK, aiming to succeed in the competitive grocery market.
European startups
fromSilicon Canals
3 days ago

Quick commerce has a $11.3B funding collapse and 40+ dead startups. Amazon is betting on it anyway. - Silicon Canals

Amazon launched a 30-minute delivery service in select U.S. locations, expanding its quick commerce offerings amid challenges in the retail landscape.
E-Commerce
fromDigiday
4 days ago

Amazon to issue 3.5% surcharge on fulfillment services as fuel, logistics costs rise

Amazon will implement a 3.5% surcharge on fulfillment fees due to rising fuel costs from Middle East conflicts.
Business
from24/7 Wall St.
2 days ago

Amazon's $200 Billion AI Spending Spree Is Lighting the Fuse for Explosive Growth

Amazon's $200 billion capital expenditure plan is a strategic investment fueling AWS growth and positioning the company for future expansion.
London food
fromBusiness Matters
3 days ago

Amazon bets on Whole Foods to salvage its troubled UK grocery ambitions

Amazon is converting Fresh stores into Whole Foods outlets in the UK, aiming to succeed in the competitive grocery market.
European startups
fromSilicon Canals
3 days ago

Quick commerce has a $11.3B funding collapse and 40+ dead startups. Amazon is betting on it anyway. - Silicon Canals

Amazon launched a 30-minute delivery service in select U.S. locations, expanding its quick commerce offerings amid challenges in the retail landscape.
E-Commerce
fromDigiday
4 days ago

Amazon to issue 3.5% surcharge on fulfillment services as fuel, logistics costs rise

Amazon will implement a 3.5% surcharge on fulfillment fees due to rising fuel costs from Middle East conflicts.
fromAdExchanger
2 years ago

Commerce | AdExchanger

Regulators are paying more attention to data privacy because their constituents consider it a 'kitchen table' issue, highlighting its importance in everyday life.
EU data protection
Science
fromSilicon Canals
3 days ago

SpaceX, Amazon, and Google want orbital data centers - four engineering barriers reveal who really benefits - Silicon Canals

Orbital data centers will concentrate AI infrastructure power among a few dominant companies, limiting access for smaller competitors and national regulators.
Data science
fromTechCrunch
3 days ago

People would rather have an Amazon warehouse in their backyard than a data center | TechCrunch

Public opinion on data centers is divided, with significant opposition and concerns about electricity prices.
fromArchitectural Digest
4 days ago

I'm Done Sourcing So Much Online. Here's Why

The convenience of sourcing online is fraught with more pitfalls than most of us want to admit. Try finding adequate photos of a vintage piece's condition-close-ups of the fabric, video of damaged areas, any images of a piece's rear or underside!
UX design
Media industry
fromAdExchanger
5 days ago

Pruning The Mediavine; Shoppers Aren't Clicking Amazon's AI Ads | AdExchanger

Digital publishers face challenges due to AI and traffic changes, leading to layoffs and a focus on high-impact areas.
Marketing tech
fromForbes
1 hour ago

AI Search Is Changing How Home Service Customers Decide

AI is transforming how consumers choose home service companies, emphasizing trust and proof of quality over traditional search methods.
Social media marketing
fromForbes
4 hours ago

The Next Disruption In Social Media: Impact Over Attention

Future social networks will prioritize action-oriented platforms that foster real-world collaboration and value creation using AI and impact-based rewards.
Online learning
fromeLearning Industry
3 days ago

From Manual To Intelligent: How AI Automation Is Reshaping L&D Operations

AI automation can alleviate operational burdens on L&D teams, allowing them to focus on strategic tasks and improve learning quality.
Web design
fromTechCrunch
23 hours ago

How to use the new ChatGPT app integrations, including DoorDash, Spotify, Uber, and others | TechCrunch

OpenAI's ChatGPT allows app integrations for personalized experiences, enabling users to connect accounts like Spotify and Angi for tailored assistance.
#ecommerce
fromAdExchanger
1 month ago
E-Commerce

Wizard Commerce Launches An AI Shopping Agent To Make Magic of Ecommerce Madness | AdExchanger

fromAdExchanger
1 month ago
E-Commerce

Wizard Commerce Launches An AI Shopping Agent To Make Magic of Ecommerce Madness | AdExchanger

Marketing tech
fromSilicon Canals
1 day ago

Alibaba's AI tool cut one seller's costs by 85% - now the question is whether it becomes a marketplace gatekeeper - Silicon Canals

Accio has over 10 million users, transforming e-commerce sourcing by automating supplier research and product design, positioning Alibaba as a key gatekeeper.
E-Commerce
fromEarth911
1 day ago

Sustainability In Your Ear: Don Carli On Tuning What We See Online To Reduce eCommerce Returns

Retail returns will cost $850 billion in 2026, with 22% due to products not matching online expectations.
#ai
fromDigiday
9 hours ago
Marketing tech

Mondelez overhauls its $3.5 billion digital commerce strategy in era of AI search

Artificial intelligence
fromEntrepreneur
23 hours ago

People 'Hate' AI Customer Service Chatbots. Here's Why Companies Keep Using Them Anyway.

Many consumers find AI customer service chatbots ineffective, with a significant failure rate linked to company priorities over customer assistance.
Marketing tech
fromDigiday
9 hours ago

Mondelez overhauls its $3.5 billion digital commerce strategy in era of AI search

Mondelez is overhauling its digital presence to adapt to AI-driven commerce, recognizing its significant impact on product search and brand visibility.
E-Commerce
fromForbes
6 days ago

AI Shopping: Why The Universal Commerce Protocol Changes Everything

UCP enables AI agents to manage transactions directly with retailers, eliminating friction in the shopping journey.
fromeLearning
6 days ago
Online learning

Enhancing Learner Engagement Across AI-Powered Learning Platforms - eLearning

Active, data-driven experiences enhance digital education, but engagement and consistency remain challenges for learners.
Austin
fromFast Company
2 weeks ago

This brand broke the biggest rule of e-commerce-and made customers 3.5x more valuable

Huckberry prioritizes customer engagement and community building over immediate sales, leading to higher customer lifetime value.
Marketing tech
fromExchangewire
5 hours ago

AI Agents are Becoming the Fourth Place of Commerce and OOH is Shaping their Choices

AI agents are becoming a significant factor in commerce, influencing consumer decisions and brand visibility.
European startups
fromTechCrunch
6 days ago

FedEx chooses partnerships over proprietary tech for its automation strategy | TechCrunch

FedEx partners with Berkshire Grey to develop robots for bulk package unloading, aiming to enhance warehouse automation.
London startup
fromPractical Ecommerce
2 weeks ago

New Ecommerce Tools: March 18, 2026

Ecommerce platforms introduce AI agents for dropshipping, fulfillment automation, customer decisioning, and product protection while expanding logistics infrastructure.
E-Commerce
fromDigiday
1 day ago

Digiday+ Research: Retailers take a more complex approach to loyalty

Retailers increasingly rely on complex loyalty programs to enhance brand loyalty and adapt to changing market dynamics.
fromwww.berkeleyside.org
21 hours ago

Ambi Robotics builds robots to do the heavy lifting

Robots excel at precise, repetitive, high-speed movements, but they struggle to pick up simple items and manipulate them. Even doing our laundry is extremely difficult.
Artificial intelligence
Paris food
fromWWD
2 weeks ago

From the Archive: Fashion's Online Shopping Reality

In 1996, retail leaders debated whether internet shopping would replace physical stores; today, e-commerce has clearly emerged as the dominant force in retail.
Marketing tech
fromMarTech
1 hour ago

The customer journey now centers on exposure, recall and return | MarTech

The customer journey now includes exposure, recall, and return stages, reflecting changes in user behavior due to AI-generated content.
Business intelligence
fromBusiness Matters
4 weeks ago

Building a Successful Online Marketplace - Key Technology Decisions That Matter

Strategic technology decisions in marketplace development determine scalability, user experience, and regulatory compliance, with payment infrastructure, trust mechanisms, and seller verification being critical foundational elements.
Marketing tech
fromMarTech
2 hours ago

How marketing leaders are getting unstuck from Salesforce | MarTech

Brands are migrating from Salesforce Marketing Cloud to modern engagement architectures for better speed, flexibility, and innovation.
Marketing tech
fromMarTech
1 day ago

Three first-party data strategies retail brands are prioritizing now | MarTech

Mid-market retail brands can effectively collect first-party data through loyalty programs, progressive profiling, and content-commerce integration.
#agentic-commerce
Artificial intelligence
fromwww.customerexperiencedive.com
3 weeks ago

E-commerce retailers plan hefty investments in agentic commerce, study finds

96% of enterprise e-commerce retailers have invested in AI capabilities, primarily for customer-facing applications like product discovery, chatbots, and personalized recommendations, with nearly half planning to invest $1 million or more in agentic commerce within 12 months.
Marketing tech
fromForbes
6 days ago

AI Is Deciding What Your Customers See - Most Brands Haven't Caught Up

AI agents are transforming e-commerce, projected to account for 25% of global sales by 2030, shifting traditional consumer engagement models.
Artificial intelligence
fromwww.customerexperiencedive.com
3 weeks ago

E-commerce retailers plan hefty investments in agentic commerce, study finds

96% of enterprise e-commerce retailers have invested in AI capabilities, primarily for customer-facing applications like product discovery, chatbots, and personalized recommendations, with nearly half planning to invest $1 million or more in agentic commerce within 12 months.
Marketing tech
fromForbes
6 days ago

AI Is Deciding What Your Customers See - Most Brands Haven't Caught Up

AI agents are transforming e-commerce, projected to account for 25% of global sales by 2030, shifting traditional consumer engagement models.
Marketing tech
fromDigiday
1 day ago

The Trade Desk is changing how advertisers buy -- and what they can see

The Trade Desk is testing automated buying modes that simplify campaign management by bundling fees into a single price.
Marketing
fromForbes
1 month ago

How To Drive E-Commerce Engagement And Conversions: Agency Insights

E-commerce brands must convert traffic into repeat customers through strategic engagement, personalization, and optimized user experiences rather than relying solely on driving traffic volume.
Marketing tech
fromHubspot
in 1 month

Profound vs. AthenaHQ AI: Which AEO platform fits your growth stack?

AI-referred traffic has surged 600% since January 2025, prompting marketers to explore tools like Profound and Athena AI for brand discovery.
E-Commerce
fromMiami Herald
4 days ago

ChatGPT shopping: How it works, and how to get your products listed

ChatGPT Shopping enables users to discover and purchase products directly within the chat interface, enhancing e-commerce opportunities for businesses.
fromFast Company
4 days ago

AI has come for Domino's pizza tracker, and we're not mad about it

The new tracker features a simplified progress bar that shows just four stages of pizza creation. The new design was rolled out to all platforms, and there's also new Lock Screen widgets for iOS that bring the pizza chain's most famous tech feature to the Liquid Glass age.
Marketing tech
E-Commerce
fromwww.cnbc.com
2 weeks ago

OpenAI's first crack at online shopping stumbled. It's preparing for the next wave

OpenAI is shifting from Instant Checkout to dedicated apps within ChatGPT for better control over e-commerce transactions.
E-Commerce
fromTNW | Offers
2 weeks ago

Why the checkout is the most strategic product in your 2026 stack

The checkout process is now the most critical component impacting revenue for SaaS and ecommerce businesses.
E-Commerce
fromTechCrunch
3 weeks ago

Shopify is preparing for AI shopping agents to change everything, exec says | TechCrunch

Shopify is investing heavily in agentic shopping technology to transform e-commerce by creating AI personal shoppers that understand consumer preferences and can discover, compare, and purchase products more effectively than traditional search engines.
E-Commerce
from24/7 Wall St.
3 weeks ago

Look! Up In the Sky! It's Amazon's Flywheel in Action

Amazon's drone delivery service Prime Air exemplifies how the company's e-commerce, AWS cloud, and AI divisions create a self-reinforcing flywheel that generates data, optimizes operations, and drives competitive advantage.
E-Commerce
fromTechCrunch
3 weeks ago

Amazon expands a program that lets customers shop from other retailers' sites | TechCrunch

Amazon expands Shop Direct program to direct customers to third-party merchant websites through search results and AI assistant when products aren't available on Amazon's platform.
Marketing tech
fromwww.emarketer.com
3 weeks ago

amazon - Reports, Statistics & Marketing Trends

Fire TV integrates ads across screens using CTV reach and retail data, while AI emerges as a defining force in retail tech, with stablecoins moving into mainstream payments infrastructure and chatbots driving conversion rate increases.
E-Commerce
fromwww.thedrum.com
1 month ago

The changing retail landscape

Despite online growth and store closures, physical retail remains viable as consumers still value in-store experiences and maintain significant clothing budgets.
fromDigiday
1 month ago

AI is changing how retailers select tech partners

Surveys suggest customers want to use AI for shopping and to see AI tools from retailers. In a CI&T survey conducted in 2025, 58% of 1,040 U.S. consumers said retailers should use AI to improve the shopping experience, and almost 75% said they were already using AI tools at least occasionally in their path to purchase. In a separate survey from Gartner last March, 56% of millennials said they would be willing to let AI handle or assist with some of their shopping tasks.
Artificial intelligence
E-Commerce
fromInc
1 month ago

AI Is Collapsing the Shopping Funnel

AI-compressed shopping research has shifted e-commerce competitive advantage from the entire funnel to the checkout moment, where all customer signals converge.
fromComputerWeekly.com
1 month ago

Delivery comms, intelligent fulfilment, and AI's growing influence | Computer Weekly

Nine in ten retailers globally are planning to raise their spending on artificial intelligence (AI) to optimise their e-commerce operations over the next 12 to 24 months, with online delivery execution a key area of focus. A total of 38% of European retailers identify speed, tracking and proactive communication around the delivery process as areas where AI can deliver the greatest impact.
E-Commerce
from24/7 Wall St.
2 months ago

Google's Making a Splash in AI Shopping. Why It's a Massive Deal

Alphabet ( NASDAQ:GOOGL) has been the best of the Magnificent Seven for a reason. Whether we're talking about the strength of its latest Gemini launch or all the new ways where Google could put its AI to work, it's hard to be bearish about the firm, especially as investors look far beyond just search to the potential markets where Alphabet could disrupt.
Artificial intelligence
fromPractical Ecommerce
1 month ago

AI Revives Ecommerce DIY

A 2025 LinkedIn study found that 80% of C-suite executives believe AI adoption is important and will foster a more innovative workplace culture. Gartner reported in December 2025 that 65% of employees said they are excited to use AI at work. The trend suggests a convergence of three priorities: Management fears their companies will fall behind if they don't adopt AI and automation; Employees use AI because it makes their jobs easier, and the knowledge gained is an important career skill; The cost of off-the-shelf software and development makes AI an attractive alternative.
E-Commerce
fromForbes
1 month ago

From Click To Doorstep: Why Delivery Experience Is The Last Brand Impression

That's a problem. Without a doubt, a great website and top-level marketing will help generate new sales, but it's the delivery experience that warrants future ones. This is because today's consumer not only has options for where they'll buy but also a high set of expectations. What's more, they remember the way a product arrives at their doorstep more than how it was sold.
E-Commerce
Marketing tech
fromThe Drum
2 months ago

The only constant in commerce is change - and it's speeding up

Retail media must slow growth, fix measurement and attribution, bridge shopper and brand silos, and build foundational standards to withstand AI, platforms and economic pressure.
E-Commerce
fromThe Drum
2 months ago

It's Prime time for retailers to develop their online sales strategies

Amazon launched Prime Day, a Prime-members-only sales event intended to outcompete Black Friday and Singles Day and to drive Prime membership growth.
#hyperpersonalization
#e-commerce
E-Commerce
fromRetail Brew
2 months ago

2026: The year of 'zero-click buying'

Agentic AI will dominate retail in 2026, forcing brands and retailers to ensure visibility on AI platforms or risk being invisible to shoppers.
E-Commerce
fromGREY Journal
1 month ago

How Online Retail Is Transforming Consumer Lifestyle Markets

Online retail has transformed lifestyle markets through convenience, personalization, and niche-market expansion while increasing competition and raising consumer expectations.
E-Commerce
fromThe Drum
2 months ago

Why Amazon's dominance over e-commerce may not be as complete as it seems

Brands can compete with Amazon by focusing on superior product discovery using proven martech, carving market share despite Amazon's scale.
fromThe Drum
2 months ago

Why brands still have a problem prioritising digital commerce

where I worked in the early 2000s in its rather pioneering e-commerce business (which launched, among other things, the first click and collect service). Argos was jostling with Tesco for first place at Christmas, and I've found myself reflecting on why DTC has become such a major issue for several sectors that have not traditionally had a direct path to purchase over the last few years.
E-Commerce
E-Commerce
fromThe Drum
2 months ago

Amazon India unveils strategy to be an everyday shopping destination

Amazon is repositioning as a one-stop everyday shopping destination to defend market share against rising Indian competitors amid rapid e-commerce growth.
fromForbes
2 months ago

Google And Walmart's Big AI Bet Is On Agentic Commerce

To illustrate just how AI is starting to reshape the shopping experience, Google CEO Sundar Pichai and incoming Walmart U.S. CEO John Furner announced a partnership resulting in shoppers now able to shop Walmart and Sam's Club products directly on Gemini, Google AI chatbot. In addition, Google also introduced the Universal Commerce Protocol (UCP), an AI commerce framework aimed at becoming an industry standard that allows AI agents to interact directly with retailers' commerce systems.
E-Commerce
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