#debt-collection

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LatAm startup Vambe sees ARR skyrocket after pivot to conversational AI | TechCrunch

Vambe successfully pivoted from a debt collection CRM to a communication tool using AI agents, responding to customer demand for enhanced engagement.

"Minimum Payment Due," by Said Sayrafiezadeh

The frustration of dealing with persistent collection calls reflects deeper issues of personal financial management and societal pressures.
from ianVisits
1 month ago

Foreign embassy congestion charge debt to TfL now exceeds 150 million

Overseas embassies in London owe £152 million in congestion charges, challenging their obligation due to diplomatic immunity.

'Dartford Crossing trips ended with bailiffs at my door'

Rachel Canning's ordeal with Dart Charge shows systemic issues in customer service and debt collection practices.

Dad-of-three visited by debt collectors after he paid ULEZ charge on wrong day

Administrative errors in payment systems can lead to serious financial repercussions, including debt collection visits.

Sex doll and 10,000 cacti: The bizarre things sold by Sweden's bailiffs

The Swedish Enforcement Agency auctions various assets, including unique items like a life-size sex doll, to settle unpaid debts.
The agency does not make moral judgments on auctioned items, focusing solely on their legality and value.

Outrage amid further increase in bailiffs handling unpaid council tax cases

Haringey Council's bailiff referrals for unpaid council tax have increased despite ethical debt policies, raising questions about their effectiveness.
#council-tax

Martin Lewis launches attack on local councils: Like loan sharks'

UK council tax collection practices are criticized for being predatory, especially towards vulnerable individuals with mental health issues.

Martin Lewis slams councils for acting like worst loan sharks' over tax collection

Council tax collection practices are critiqued as excessively aggressive and damaging, particularly for vulnerable individuals.

Martin Lewis launches attack on local councils: Like loan sharks'

UK council tax collection practices are criticized for being predatory, especially towards vulnerable individuals with mental health issues.

Martin Lewis slams councils for acting like worst loan sharks' over tax collection

Council tax collection practices are critiqued as excessively aggressive and damaging, particularly for vulnerable individuals.
morecouncil-tax
#consumer-rights

Couple billed 12,000 for non-existent leak describe four-year torture'

A couple endured a four-year ordeal with water companies over a mistaken 12,000 charge for a non-existent leak, reflecting severe distress and mishandling.

Oldham family 'put off' from Toby Carvery after 170 fine

Declan Morton faced a £170 parking charge despite having a receipt from Toby Carvery, raising concerns about communication and management of parking policies.

Couple billed 12,000 for non-existent leak describe four-year torture'

A couple endured a four-year ordeal with water companies over a mistaken 12,000 charge for a non-existent leak, reflecting severe distress and mishandling.

Oldham family 'put off' from Toby Carvery after 170 fine

Declan Morton faced a £170 parking charge despite having a receipt from Toby Carvery, raising concerns about communication and management of parking policies.
moreconsumer-rights

UK watchdogs say they will take action against threatening' debt collectors

Regulators warn against harmful debt collection practices
Consumers vulnerable to mental health effects of debt collection

With medical debt burdening millions, a financial regulator steps in to help

CFPB expanding to protect patients from medical debt.
Rules being developed to exclude medical debt from consumer credit reports.
#funding

The AlleyWatch Startup Daily Funding Report: 12/5/2023

January raises $12M in Series B funding for its debt collection platform and service.
Ciba Health secures $7.5M in funding for its virtual care platform for chronic diseases.

Bfree, a Nigerian startup enabling lenders recover debt ethically, gets $3M backing | TechCrunch

Bfree was founded in Nigeria to introduce ethical debt recovery methods in response to aggressive retrieval techniques by digital lenders.
The startup has successfully raised $6.5 million in funding and expanded its customer base to major banks in Ghana, Kenya, and Nigeria.

The AlleyWatch Startup Daily Funding Report: 12/5/2023

January raises $12M in Series B funding for its debt collection platform and service.
Ciba Health secures $7.5M in funding for its virtual care platform for chronic diseases.

Bfree, a Nigerian startup enabling lenders recover debt ethically, gets $3M backing | TechCrunch

Bfree was founded in Nigeria to introduce ethical debt recovery methods in response to aggressive retrieval techniques by digital lenders.
The startup has successfully raised $6.5 million in funding and expanded its customer base to major banks in Ghana, Kenya, and Nigeria.
morefunding

In this Oklahoma town, almost everyone knows someone who's been sued by the hospital

McAlester Regional Medical Center and an affiliated clinic have filed close to 5,000 debt collection cases since the early 1990s.
Major health systems in Virginia, North Carolina, and elsewhere have stopped suing patients following news reports about lawsuits.
Medical collection cases still clog courtrooms across the country, with some 100 million people in the U.S. burdened by health care debt.

Oh great, now debt collectors are embracing AI too

Debt collection companies are embracing AI-powered solutions to improve their success rates and efficiency.
AI is being used in debt collection for predicting payment outcomes, customer segmentation, virtual negotiation, communication recommendation, and more.
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