#customer-service-failure

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#airline-compensation #flight-diversion #passenger-rights #ryanair-dispute #breakdown-recovery-service
Travel
fromwww.theguardian.com
2 weeks ago

Ryanair insists we failed to board a phantom flight

Ryanair diverted a storm-affected flight to Manchester, denied passenger compensation by falsely claiming the flight landed in Dublin, then reversed its position only after external intervention.
fromwww.independent.co.uk
3 weeks ago

New mother suffers M40 panic attack as RAC calls stranded baby non-priority'

Jessica Townsend Jones, 27, was travelling from Mid Wales to Kent with her three-month-old Ottilie on 14 February, when her car experienced a sudden loss of power. She felt "like the brakes had been put on" and struggled to accelerate. After missing the turn for services at Cherwell Valley Interchange, the pub manager, who is currently on maternity leave, was forced to pull onto the hard shoulder.
US news
E-Commerce
fromwww.mercurynews.com
3 months ago

Amazon promised me a new Christmas tree, then I got Scrooged

Amazon promised a replacement for a damaged Amazon Warehouse order but then refused, offering only a refund instead of sourcing a suitable replacement.
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