#customer-preferences

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www.theguardian.com
3 weeks ago
Wine

Why not try a wine you've never heard of? | Fiona Beckett on drink

Supermarkets are introducing obscure and unpronounceable wine ranges to cater to adventurous customers and test the market for potential future trends. [ more ]
Fast Company
1 month ago
Artificial intelligence

AI chatbots are taking over customer service, but most of us would rather wait for a human

Customers prefer waiting for human customer service agents over instant chat with AI, indicating a higher level of trust and effectiveness in human interactions. [ more ]
Skift
1 month ago
Marketing

Inside Southwest's Push to Court Younger Travelers as U.S. Weighs TikTok Ban

Southwest Airlines launched a new advertising campaign called 'The Big Flex' targeting Gen Z and Millennial travelers with a focus on perks like two free checked bags and flexible points. [ more ]
Medium
1 month ago
Data science

E-commerce personalization: helping users or exploiting their personal data?

Customers value personalization in shopping experiences, even if it means sharing personal data. [ more ]
BuzzFeed Community
3 months ago
Cooking

Make A Sandwich And I'll Tell You If I Would Take A Bite

Restaurants in Tokyo are using AI technology to create custom bento boxes
AI software analyzes customer preferences and offers personalized recommendations [ more ]
www.nytimes.com
4 months ago
Fashion & style

5 Designers on Their Lives in Jewelry

Jewelry designers wear their own creations as a representation of their brand
Understanding customer preferences is important in jewelry design [ more ]
www.theguardian.com
5 months ago
London food

Deanes Meat Locker, Belfast: They have the good stuff' restaurant review

Deanes Meat Locker, a Michelin-starred restaurant in Belfast, will be closing after 25 years due to increased cost sensitivity and changing customer preferences.
Michael Deane, the owner, believes that Brexit and the COVID-19 pandemic have negatively impacted the fine dining industry. [ more ]
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