#cash-on-delivery

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#consumer-protection #e-commerce #dark-patterns #hidden-fees
E-Commerce
fromMashable India
3 weeks ago

DoCA Probes E-Commerce Hidden COD Charges; Flipkart, Amazon, Zomato, Swiggy Face Dark Pattern Allegations In India

The Department of Consumer Affairs is investigating major e-commerce platforms for allegedly imposing hidden cash-on-delivery fees classified as deceptive 'dark patterns' deceiving customers.
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