#borrower-engagement

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#mortgage-industry-competition #broker-retention #rewards-program #customer-loyalty #mortgage-servicing
Real estate
fromwww.housingwire.com
10 hours ago

UWM and Bilt partner to redefine the mortgage servicing experience

UWM and Bilt partnership enables borrowers to earn rewards on mortgage payments while helping brokers maintain client relationships beyond closing through ongoing engagement.
fromwww.housingwire.com
1 month ago

Vertyx adds AI-powered retention tools to servicing platform

Servicing teams need tools that help them stay ahead of borrower needs while keeping the experience helpful and human, said Ayo Opeyemi, co-founder of Vertyx. Borrower Relationship Management builds on our platform's foundation to help servicers engage homeowners in the right moments through the channels they already use. On the investor side, the Borrower Relationship Management capability uses artificial intelligencedriven analytics to assess a mortgage's return and risk profile, including changes in loan performance and delinquency scenarios.
Real estate
fromwww.housingwire.com
9 months ago

HUD walks back mortgage default guidance as too burdensome'

Through the new guidance, HUD is providing lenders with more flexibility in borrower engagement while adjusting certain requirements established under ML 2024-24.
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