AWS adds new generative AI capabilities for Amazon ConnectAWS enhances Amazon Connect with generative AI upgrades, improving contact center efficiency and customer service outcomes.
AWS wants to make your call center interactions less painful | TechCrunchAWS's Amazon Connect is enhancing AI capabilities in contact centers, enabling self-service customer interactions and freeing agents for more complex tasks.
AWS adds new generative AI capabilities for Amazon ConnectAWS enhances Amazon Connect with generative AI upgrades, improving contact center efficiency and customer service outcomes.
AWS wants to make your call center interactions less painful | TechCrunchAWS's Amazon Connect is enhancing AI capabilities in contact centers, enabling self-service customer interactions and freeing agents for more complex tasks.