#ai-in-retail
#ai-in-retail
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#holiday-shopping #personalization #employee-training #automation #customer-experience #social-commerce
fromWWD
3 days agoAI's Big Impact on Holiday Shopping
Salesforce, the AI-powered customer relationship management platform, reported Monday that 2025 holiday sales online rose 7 percent to $1.29 trillion globally, and 4 percent to $294 billion in the U.S. That compares to the $1.2 trillion in global online sales, and $241.4 billion in U.S. sales reached during the 2024 holiday period. Salesforce reported the average selling price was up 7 percent year-over-year. The price hikes were largely due to inflation and tariffs.
Artificial intelligence
Artificial intelligence
fromLondon Business News | Londonlovesbusiness.com
1 month agoAI innovations transforming retail forecasting - London Business News | Londonlovesbusiness.com
AI-driven demand forecasting enables inventory optimisation, accurate sales predictions, and operational efficiency essential for sustained growth in the retail sector.
fromTechCrunch
1 month agoBlack Friday sets online spending record of $11.8B, Adobe says | TechCrunch
Black Friday data from companies like Adobe and Salesforce can provide an early indicator of broader holiday shopping trends. Adobe is projecting a total of $253.4 billion in holiday spending this year, compared to $241.1 billion in 2024. Salesforce said it tracked $79 billion in global spending on Black Friday, with $18 billion of that in the United States, year-over-year increases of 6% and 3%, respectively.
E-Commerce
fromFortune
1 month agoTarget's CEO is betting billions that Gen Zers will get off their phones and fuel a comeback | Fortune
Target will direct about $5 billion toward new and remodeled stores, experience upgrades, and technology and digital fulfillment, with leadership emphasizing larger-format boxes that are outperforming initial plans and store-floor changes designed to accelerate "merchandising authority" and discovery. The push includes AI to speed product development and marketing, synthetic audiences to test campaigns, and a ChatGPT-powered beta to simplify multi-item purchases, part of a broader effort to reawaken the "Tarzhay" brand while tightening execution.
E-Commerce
fromFortune
2 months agoBest Buy CEO says C-suite resilience in the age of AI requires constant learning | Fortune
During these uncertain times-shaped by shifts in trade policy and geopolitics-keeping the consumer top of mind is vital. "Our focus is just maniacally on the customer," said Corie Barry, CEO of Best Buy, during a fireside chat with Fortune 's Emma Hinchliffe on Tuesday. Barry noted that it has never been more important for her to understand and adapt to the distinct behaviors of different consumers.
Artificial intelligence
fromFortune
2 months agoUlta Beauty CEO says when you get passed up for opportunities, 'you can either choose to be bitter or you can be better' | Fortune
There have been times in all of our careers where we've been passed up, or we didn't get that next role when we felt like we were ready for it,
E-Commerce
Marketing tech
fromwww.grocerydive.com
7 months agoThe intelligent aisle: How consumer trends and AI power the future of grocery advertising
Consumers are increasingly seeking tech integration for personalized, efficient grocery shopping experiences.
AI is revolutionizing shopping, with tools focused on budget management and savings.
Instacart's Caper Carts offer personalized deals and real-time item recognition.
Marketing tech
fromForbes
8 months agoLatin America And The Rise Of AI Video-Driven Retail
AI is revolutionizing retail in Latin America by personalizing consumer experiences and changing how purchases are made.
The traditional retail model is shifting towards recommendation-based systems driven by artificial intelligence.
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