#ai-customer-support

[ follow ]
Artificial intelligence
fromTechCrunch
1 day ago

Zendesk says its new AI agent can solve 80% of support issues | TechCrunch

Zendesk is deploying LLM-driven autonomous and assistant agents to resolve 80% of support issues and augment remaining human technicians.
Marketing tech
fromMarTech
2 weeks ago

Klaviyo introduces marketing agent to automate campaigns | MarTech

Klaviyo launched Marketing Agent and expanded Customer Agent to automate B2C CRM tasks, unifying data, marketing, service, and analytics for an autonomous AI-era CRM.
[ Load more ]