The government's commitment to mandating participation in the New Homes Ombudsman Service aims to address widespread quality issues in new build homes.
Nigel Cates, Chief Ombudsman for the New Homes Ombudsman Service, stated: 'This will ensure all those purchasing new homes enjoy the same level of protection, no matter who their developer is.'
Rob Brighouse highlighted: 'This will mean that there is one single framework for all developers to improve the standards of quality and customer service for new homebuyers.'
The government is also addressing homeowner issues on privately managed estates, agreeing to limits on sales information request costs to improve residents' management.
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