British homeowners face significant issues with tradespeople, with Citizens Advice reporting over 700 complaints weekly about shoddy work. In the past year, nearly 37,000 grievances related to home maintenance were recorded, accounting for 12.6 percent of all complaints. A worrying 14.3 percent of these cases involved scams or rogue traders. Consumers often report paying for undelivered services or encountering high-pressure sales tactics. Common issues include roofing (22.2 percent), major renovations (11.9 percent), and complaints about windows and plumbing.
More than 700 complaints about shoddy work by tradespeople are lodged each week, with nearly 37,000 grievances concerning home maintenance and improvements reported over the past year.
14.3 percent of these complaints involved scams or rogue traders, with consumers paying for services that were never delivered or facing unnecessary, overpriced work.
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