Over 600,000 households and businesses, still using outdated Radio Teleswitch Service (RTS) meters, are warned by Ofgem and major energy suppliers to upgrade before the service shuts down permanently on June 30, 2025. This transition is critical as customers risk losing their heating, hot water, and access to off-peak energy rates. The campaign, supported by TV ads and public figures, aims to ensure all affected customers book their meter upgrades before they're cut off from essential energy services. Smart meters are recommended as the main replacement solution, offering greater control over energy consumption and costs.
The Radio Teleswitch Service technology, which has been in operation since the 1980s, will be permanently switched off on June 30, 2025, urging users to upgrade.
Ofgem emphasizes that staying with outdated RTS meters can lead to loss of heating, hot water, and potentially higher energy bills.
With energy prices on the rise, it's crucial for customers with RTS meters to act swiftly to prevent disruptions to their service after the switch-off.
Smart meters, the recommended replacement for RTS technology, offer advantages such as real-time energy data and access to flexible tariffs, assisting customers in managing consumption.
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