6 reasons why your dehumidifier is not collecting water - and simple fixes to get it back on track
Briefly

"If your dehumidifier's water tank is full, the unit will automatically shut off to prevent overflow. At this point, the unit will stop collecting water and turn off."
"Dehumidifiers rely on a certain level of humidity to function effectively. If the air in your home is already dry (typically below 40% relative humidity), your unit may not collect water because there simply isn't enough moisture to extract."
Read at Homebuilding & Renovating
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