Complex

"At times I had to learn commercial banking processes for onboarding international corporations, or I was expected to have a deep understanding of medical claim adjudication, chemical reactions, or even seismic mapping of the subsurface. One constant throughout my work on these diverse products was the opportunity to meet many incredibly smart individuals. These are people who dedicated decades to honing their skills, achieved mastery in their respective fields, and possess impressive academic credentials."

"The saddest part is that most people in my shoes would likely agree that the matter is too complex for them to grasp. They may think to themselves-how can someone like me, with no domain expertise and without fancy academic credentials, even begin to find common ground with a PhD statistician, chemical engineer, or geophysicist? Fortunately (or so I believe), I lack the humility to admit that I can't understand something."

A professional worked across diverse complex products, learning commercial banking onboarding, medical claim adjudication, chemical reactions, and seismic subsurface mapping. The professional regularly encountered highly skilled experts with advanced credentials. Persistent skepticism and distrust arose about the ability to contribute, rooted in the belief that domain complexity exceeded outsider comprehension. Many outsiders resigned themselves to that belief. The professional rejects that humility and asserts that anything can be understood and explained simply. Observations focus on people who prize complexity and on the emotional and psychological experience of labeling subjects as complex based on difficulty to understand and master.

Read at Medium