A 9/11 Memory: A Historic Day, and Just Another One | MZS | Roger Ebert
Briefly

I couldn't believe what I was witnessing—an ordinary morning transformed into chaos as a plane had struck one of the towers. I felt helpless, yet also aware that life had to go on through incredible turmoil.
As I sat making notes on the TV coverage, the phone lines were clogged, and I couldn't reach my editors. It was surreal, trying to work amidst such calamity.
Read at Roger Ebert
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