"But life had different plans! The real turning point came after graduation when I was placed at Tata Consultancy Services (TCS) as a ServiceNow Administrator."
"I connect people to possibilities, problems to solutions, and processes to outcomes that matter."
Saaniya Chugh has dedicated over a decade to the ServiceNow ecosystem, focusing on designing and implementing solutions across various industries. Starting her career as a ServiceNow Administrator at Tata Consultancy Services, she initially aimed to be a software developer but found her niche in IT infrastructure instead. Her journey reflects a growth from basic incident workflows to global implementations and AI-driven transformations. Alongside her consulting role, she enjoys mentoring and connecting individuals with opportunities that lead to impactful outcomes.
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