Saaniya Chugh has dedicated over a decade to the ServiceNow ecosystem, focusing on designing and implementing solutions across various industries. Starting her career as a ServiceNow Administrator at Tata Consultancy Services, she initially aimed to be a software developer but found her niche in IT infrastructure instead. Her journey reflects a growth from basic incident workflows to global implementations and AI-driven transformations. Alongside her consulting role, she enjoys mentoring and connecting individuals with opportunities that lead to impactful outcomes.
But life had different plans! The real turning point came after graduation when I was placed at Tata Consultancy Services (TCS) as a ServiceNow Administrator.
I connect people to possibilities, problems to solutions, and processes to outcomes that matter.
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