Fenty Beauty launches WhatsApp AI advisor as messaging becomes beauty's next commerce channel
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Fenty Beauty launches WhatsApp AI advisor as messaging becomes beauty's next commerce channel
""We've always wanted to partner with Meta more deeply. WhatsApp is so widely used all over the world, and our community and accessibility are important to us.""
""What I really loved about this one is this ability to have more of a one-on-one connection. It can feel more relatable and conversational, versus looking at a site or looking up Reddit.""
""We're thrilled to partner with Fenty Beauty to bring 'Rose Amber' to life on WhatsApp. We saw an opportunity to help them do what we do best: start engaging conversations with their loyal customer base.""
Fenty Beauty introduced 'Rose Amber,' an AI-powered beauty advisor on WhatsApp, marking its first partnership with the platform in the U.S. This service allows users to receive product recommendations, tutorials, and reviews in a conversational format, resembling a chat with a friend. The brand aims to deepen its connection with the community through personalized interactions. Users can inquire about skin concerns, take quizzes, and explore products, with responses including suggestions and community content. The partnership aligns with Meta's goal to enhance business messaging capabilities.
Read at Digiday
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