Pimlalana Mankong, the front office manager at Four Seasons Koh Samui, shares her journey from a receptionist in Bangkok to managing guest experiences in Koh Samui. Upon her first visit in 2013, she was impressed by the hotel’s grand arrival, contrasting the faster-paced environment of the Bangkok location. Mankong emphasizes the unique atmosphere of the Koh Samui resort, where relaxation and guest connection are prioritized. She also mentions the training involved in managing the hotel’s golf buggies to ensure guest safety and satisfaction as part of her role.
The first time I visited Four Seasons Koh Samui in September 2013, I felt like a movie star.
At Koi Samui, everyone comes here to relax, and no one is in a rush... more opportunities to connect with guests.
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