In a series of eight experiments, data from thousands revealed that text abbreviations negatively influenced responders’ perceptions, demonstrating a lack of sincerity in digital communication.
Many participants noted that abbreviations register as insincere, leading to shorter and less frequent replies, reflecting a decreased willingness to engage with the sender.
David Fang's study uncovered that regardless of age, individuals perceive texting in abbreviations as taking a shortcut, which triggers negative perceptions and impairs communication.
The research showed a surprising depth of consequence: people who used abbreviations were significantly less likely to receive positive responses or further engagement from others.
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