Garmin is experiencing backlash from customers whose smartwatches, particularly the expensive Fenix 8 models, are malfunctioning. Some users report seeing a blue triangle or being stuck on the start-up screen. Garmin acknowledged the issue on its website and suggested a reset of the device or a factory reset, although many customers claim these solutions do not work. Frustrated users, including public figures, took to social media to express their dissatisfaction, highlighting the company's lack of communication on the matter. Experts speculate the issue might stem from communication problems with GPS following a bad software update.
Customers have taken to social media to express their frustration at their smartwatches not working properly and what many see as the company's slow response.
Garmin...offered a potential solution to the problem, involving resetting the device and connecting to a Garmin app, but it concedes that this alone may not solve the problem.
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